Water Heater Repair and Installation
Electric Water Heater
Don't let a faulty electric water heater disrupt your daily routine. We are here to provide you with the best services available. We offer installation, repair and maintenance services for all types and models of electric water heaters.
Gas Water Heater
When it comes to keeping your home warm and comfortable, always rely on CDJ General Plumbing. With our 24/7 emergency service to all New York City, you can count on us to keep your family's hot water supply running smoothly.
Repair & Installation
When it comes to water heater repair, you need CDJ General Plumbing's service. We can take on the job with experience and efficiency. Contact us today to schedule an appointment and take advantage of our maintenance and preventive programs.

Common water heater problems
1. Water heater is not heating water.
This situation can be caused by a variety of reasons. In electric water heaters, a power loss or heating element failure can cause water to no longer heat in the tank. In gas water heaters, a faulty gas connection, a bad pilot light, or a bad burner can cause no water to heat.
In electric water heaters. If you do not have hot water, check the breaker to see if it has tripped unexpectedly. If it has, reset the circuit, and your water heater should continue to operate normally. If there were no power issues, the heating element may be defective or broken. In this case, it must either be repaired or replaced.
If your issue is with a gas water heater, check that the pilot light is on. If the temperature has dropped drastically, the lines may be frozen. If this is the case, the lines must be thawed before water can be heated again. If the pilot light is on, the lines are not frozen, but the water is still not heating, you will need to call us to inspect your heater.
2. Hot water has an stinky odor.
A bad smell coming from your appliance usually means that the water has been sitting in your water heater for too long. To make sure that the bad smell is caused by your water heater, run cold water to check if it comes out with the same bad odor as the hot water. If the hot water just contains a bad odor, the problem is within the water heater. In this instance, bacteria were allowed to grow as water sat at a constant temperature in the heater for a long period of time. If the odor persists or is present elsewhere, hydrogen sulfide may be the cause as well. If you are unsure of the cause of the odor, it is worth performing a water test.

3. Limescale is building up
This is the result of hard water flowing through pipes. The minerals in hard water coat the edges of plumbing fixtures, eventually developing into thick layers of lime that slow down water flow until clogs it. Water heaters are the most susceptible appliance in the home to limescale. When water heats in it, some of it evaporates, leading to a higher concentration of minerals in the water that is left in the bottom. Limescale damages the heating element, and it also increases the amount of energy used to heat water.
The three most common symptoms of limescale buildup in water heaters are:
-
Banging or crackling sounds coming from the heater.
-
Rust-colored water with a foul odor.
-
Heating element failure.
The best way to reduce limescale buildup in a water heater is to treat the water before it reaches the tank.Once appropriate pretreatment is in place, the tank can be cleaned to eliminate the limescale already in the system.
4. A leaking water heater
A leaking water heater can be caused by numerous problems, the most common including:
-
Pressure valve failure. A water heater’s relief valve, also known as the temperature and pressure release valve, can fail if it is old, incorrectly installed, loose or broken.
-
Sediment buildup. It is collected at the bottom of the tank. If the tank is not regularly flushed, this sediment eventually causes cracks to form in the tank’s wall and floor.
-
Loose drain valve. A drain valve is used anytime the tank is emptied. Over time, this valve may eventually degrade or loosen, causing water to leak.
-
Old anode rod. This is the component that prevents corrosion to the tank. It attracts the mineral in water, preventing the rest of the tank from suffering the effects of contact with these minerals.
-
Loose inlet and outlet connections. These are the most desirable form of water heater leak because they are the simplest to fix. When these leaks occur, the outlets must simply be tightened, and the leaks should be resolved.
5. Water too hot or cold.
When water is too hot or not hot may be the result of a broken thermostat or heating element. The factory temperature for water heaters is 120 degrees Fahrenheit, but this may be too hot or not hot enough for some users. If your water is too cold, turn the thermostat to 140 degrees, and wait about one hour before testing the water again. If the water is still too cold, there is likely an issue with the thermostat or heating element

